This privacy policy sets out how The RGU Group, trading as Plushology®, uses and protects any information that you give the company when you use this website. Plushology® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Plushology® may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as post code, preferences and interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect, see the table at the bottom of this page.
WHAT WE DO WITH INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To improve our products and services
- We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to tailor the website according to aggregate of your interests.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have built our website using the Shopify platform. Shopify, and every online store using their platform, is PCI DSS compliant and secure.
HOW WE USE COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies, which we detail at the bottom of this page. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
LIST OF COOKIES WE COLLECT
The table below lists the cookies we collect and what information they store.
| Cookie name | Cookie function |
| _ab | Used in connection with access to admin. |
| _orig_referrer | Used in connection with shopping cart. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| Cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| Secret | Used in connection with checkout. |
| Secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_uniq | Shopify analytics. |
| _shopify_visit | Shopify analytics. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
| tracked_start_checkout | Shopify analytics relating to checkout. |